Health24.com | Stop talking and start delivering, say medical aid CEOs about NHI

Government and the private health sector need to stop talking about universal access to healthcare and start working on delivering it.

This is the view of the CEOs of Discovery Health, Netcare and Mediclinic, who addressed the Hospital Association of SA conference in Cape Town yesterday (26 Sept).

Identifying clear objectives

“The private sector is ready and waiting to deliver services [to the poor],” said Discovery Health CEO Dr Jonathan Broomberg. “But there is a trust deficit between public and private sector. It is critical that the government and private sector leadership find trust and identify clear objectives to deliver health services to those who need it most. The skills are there, the systems are there, the resources are there, in the main. Trust is what we need to work on to deliver services.”

Vishal Brijlal, advisor to Minister of Health, agreed that the time for talking was over, stressing that government was taking a “pragmatic approach” to the introduction of the National Health Insurance (NHI) scheme. The NHI aims to ensure that all South Africans are able to get access to health services of sufficient quality.

“We know where we want to go to but not how we are going to get there,” said Brijlal. “We would all be better off if we work together. A lot revolves around government and Department of Health in particular, building confidence in a pragmatic process.”

Brijlal acknowledged that the public health sector lacked proper monitoring and follow-up: “Some 3,5-million children have been screened in the (NHI) schools progamme since 2014, but we don’t know if they have received follow-up care,” he told the conference.

Role of the private sector

Broomberg responded that the private sector could have followed up with the school children with health problems within weeks.

Netcare CEO Richard Friedland, said his company had been working to deliver services for Britain’s National Health Service (NHS) for the past 15 years.

“There was a waiting list of two to three years for cataract operations. It was an overnight procedure then that took 40 minutes. We brought it down to 10-12 minutes a delivered 40 000 cataract operations in mobile vans,” said Friedland, who stressed that there were enormous opportunities for public and private sector collaboration.

Meanwhile, Mediclinic CEO Koert Pretorius, said private hospitals could assist to manage nearby primary healthcare clinics, particularly in rural areas, and the private sector could also play a role in training doctors and nurses. – Health-e News.

Image credit: iStock

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Health24.com | HIV patients die after being too afraid to speak to nurses

A simple question never asked, miscommunication, no communication or a patient’s fear of speaking to a busy nurse are all small issues that can end up becoming life-threatening disasters.

Some HIV positive people have been defaulting on their treatment, and some have even died because of small issues relating to poor education on basic treatment.

Two weeks later he died

Recently in the City of Mbombela a 22-year-old man died after stopping his treatment because he thought he had been given the wrong medication.

According to his sister Gloria Khoza, the man had not told anyone he was stopping his treatment.

“At first no one knew that he wasn’t taking his ART (antiretroviral therapy) until I found a few full bottles of the medication. When we tried to intervene, he just told us that the nurses had given him the wrong medication and he was not going to take it. By that time it was too late. Two weeks after we found out that he wasn’t taking his treatment, he died,” said Khoza, who is also on ARTs.

“Since taking ARTs I have defaulted twice over the years. I know my reason may be stupid to others, but it was a real fear for me at that time. Both times I was given my treatment in a bottle that was different to what I was used to. Even though I knew it was important for my health, I couldn’t open my mouth to ask the right questions because I was so afraid of the nurses,” Khoza said, explaining how she herself had gone through a similar experience to her brother.

Nurses often intimidating

Nurse Phumzile Msizi said while it was the responsibility of nurses to explain and educate patients on their ART treatment, it was also the responsibility of patients to ask for information and clarify things they are not certain about.

“I don’t understand why the blame is always put on nurses, because it’s not always our fault. Patients must learn to open up and ask the right questions that relate to their health,” Msizi said.

But patient Suzan Ndlovu said nurses were often intimidating in their attitudes, and patients were often unsure of how to ask for information or help.

“Sone nurses take their frustrations out on patients. When we ask questions they will say, ‘You patients always complain about small things.’ Imagine being told by a nurse that it’s not their fault that you didn’t go to school? I agree, some of us didn’t go to school. But we don’t need to be reminded. All we are asking is for nurses to do their work properly,” said Ndlovu.  – Health-e News.

Image credit: iStock

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Vegetative-state patient responds to therapy

Surgeons fit a nerve stimulator into the man’s chest to reverse 15 years of unresponsive wakefulness.

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